How to Play
From sign-up to cash-out
The whole route in six steps, with the details people usually ask us about. Most accounts are ready to play the same day.
- Create AccountFill in the registration form with your legal name, date of birth, email and UK address.
- Verify DetailsClick the link we email you, then upload photo ID and proof of address in My Account.
- DepositAdd money by Visa debit card. Set a deposit limit at the same time if you want one.
- Choose GameUse Slots, Table Games or Bingo, or search the full lobby by name or studio.
- PlayPress Play on the game page. Stakes come from your balance and results go back into it.
- WithdrawRequest a withdrawal to the same card. We review it and send it on.
Where to find your balance
Once you're logged in, your balance sits in the header on larger screens, next to the My Account button. On a phone, open My Account → Wallet. The Wallet page also shows deposits still marked Pending and money that is on its way out, so you can see what is available to withdraw.
Inside a game the balance is shown at the bottom of the screen. It is the same money; there is no separate game wallet to move funds into.
How to open a game
Click any cover to go to that game's page. You'll find a short description, how a round works and the studio that made it. Press Play.
- If you're not logged in, you'll be asked to log in or register. After logging in you come back to the same game.
- If your account isn't verified yet, the page tells you what is missing and links to Verification.
- If your balance is £0.00, you'll get a link to the Deposit page.
Games load in your browser. Nothing to download, and they work on phones, tablets and computers.
Where to see your history
Transaction History lists every deposit and withdrawal with a reference, method, amount and status. Game History lists the games you have opened and when. If your connection drops during a round, the round finishes on the game server and the result is recorded there.
How to contact Support
Email support@wongagames.co, use the contact form, or, when logged in, send a message from My Account → Support. Writing from your account attaches your username, which saves a round of emails. For questions about your personal data, write to privacy@wongagames.co.
Responsible Gambling tools
All of them live in My Account → Responsible Gambling: deposit limits, a reality check reminder, time-outs from 24 hours to 6 weeks, self-exclusion and account closure. The Responsible Gambling page explains each one and lists free helplines.